Which of the following best describes the outcome of a root cause analysis?

The outcome of a root cause analysis is best described by identifying underlying issues. This approach is designed to go beyond surface-level symptoms to uncover the fundamental problems that lead to particular situations or challenges. By focusing on these root causes, organizations can develop more effective strategies and solutions that not only address the immediate concerns but also prevent similar issues from arising in the future.

In the context of root cause analysis, it’s crucial to differentiate between addressing symptoms versus underlying causes. Treating symptoms may provide temporary relief but does not lead to long-term improvement. Similarly, focusing on immediate solutions might yield quick fixes without addressing the deeper issues. Lastly, relying on anecdotal evidence can lead to biased conclusions that ignore important underlying factors. Therefore, the identification of underlying issues is central to the successful application of root cause analysis, making it the most accurate description of its outcome.