During which stage do you uncover the heart of the problem in Isaksen and Treffinger's model?

In Isaksen and Treffinger's model, the stage where you uncover the heart of the problem is the problem finding stage. This phase focuses on identifying and articulating the core issues that need to be addressed. It involves gathering insights, perspectives, and evidence to fully understand what the real problem is, rather than just symptoms or surface-level concerns.

This stage is essential because a well-defined problem statement serves as a foundation for the subsequent stages of the model, including solution finding and acceptance finding. By doing thorough problem finding, you ensure that the solutions developed in later stages are relevant and directly address the true challenges faced. Ultimately, this leads to more effective and targeted outcomes in the problem-solving process.