Document analysis is primarily used for what purpose?

Document analysis is primarily utilized to review samples of documents for information. This process involves examining existing documentation within an organization, such as reports, emails, and policies, to extract relevant data and insights that inform decision-making and requirements gathering in a business analysis context. By analyzing documents, business analysts can identify patterns, understand historical context, and ensure that stakeholders' needs are comprehensively understood.

This approach is significant because it leverages existing materials that already contain valuable information, reducing the need for extensive interviews or direct observations. In situations where firsthand user experiences or behaviors are not easily accessible, document analysis serves as a crucial method for accumulating knowledge and understanding organizational processes or customer requirements, facilitating more informed analysis and solution development.